Shipping Policy

Order Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed or shipped on weekends or public holidays. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Time
Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that shipping times are estimates and not guaranteed, as they can be affected by factors outside our control, including customs delays, weather, and carrier disruptions.

International Orders
We currently ship internationally. Please be aware that international orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's progress. If you haven't received tracking information within 3 business days of your order, please contact us.

Shipping Delays
While we work to ensure timely delivery, occasional delays can occur due to circumstances beyond our control (customs processing, extreme weather, carrier volume, etc.). We appreciate your patience and will do our best to keep you informed if a significant delay occurs.

Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible — we'll do our best to update it before the order ships, but cannot guarantee changes once an order has been dispatched.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us through our Contact page within 7 days of the expected delivery date so we can help resolve the issue.

Questions?
If you have any questions about your order or this policy, reach out to us through our Contact page.